Queue Waiting Current AVG Wait Time (sec) Nbr Calls Handled Abandoned
Waste 0 0 0 0
Booking 0 0 0 0
General 0 0 0 0
Animal 0 0 0 0
Test 0 0 0 0
Compliance 0 0 0 0
BuildandDevelopment 0 0 0 0
Rates 0 0 0 0
ITServiceDesk 0 0 0 0
testgeneralbypass 0 0 0 0
Back-to-CCC_Main-AA 0 0 0 0
Test-PostCallSurvey 0 0 0 0
TestQueue 0 0 0 0
Agent Status Time in Current State (sec) Total Calls